Full Schedule

1:00 PM – 5:00 PM CDT

Registration Open

Location: Level 2 Prefunction (North)

9:00 AM – 12:00 PM CDT

Organizational Membership and Data 1:1 Appointments

Location: 204

9:00 AM – 6:00 PM CDT

Registration Open

Location: Level 2 Prefunction (North)

12:00 PM – 1:00 PM CDT

New Member and First Time Attendee Meet-up and Lunch

Location: 104ABC

1:00 PM – 4:00 PM CDT

CEO1: CEO Summit

Location: 201AB

Facilitator: Andrew Swanson, MPA, FACMPE – MGMA

Strategic Decisions

1:00 PM – 4:00 PM CDT

Hosted Buyer Showcase

Location: 103ABC

1:00 PM – 4:00 PM CDT

WS1: Design Your Strategic RCM Workplan  

Location: 205ABC

Speaker: Kem Tolliver, FACMPE, CPC, CMOM (she/her/hers) – Medical Revenue Cycle Specialists

Speaker: Shawntea Gordon, MBA, FACMPE, CMOM (she/her/hers) – H4 Technology, LLC

Financial Mastery

1:00 PM – 4:00 PM CDT

WS2: The Allyship Advantage: Why Mentorship is Important and Sponsorship is Critical for Women Leaders

Location: 207CD

Speaker: Laurie Baedke, MHA, FACHE, FACMPE – Creighton University

Leading People

1:00 PM – 4:00 PM CDT

WS3: Strategies for Continued Success in Value-Based Care

Location: 207AB

Speaker: Reid Conant, MD, FACEP – Nuance, a Microsoft Company

Speaker: Andrea Hurteau – Duly Health and Care

Speaker: Mathew Philip, MD – Duly Health and Care

Transforming Patient Care

Presented By:

1:00 PM – 4:00 PM CDT

WS4: Leading with Data: Achieving Operational Excellence Through KPIs and Benchmarks

Location: 208AB

Speaker: Liz Gurley – MGMA

Speaker: Andrew Hajde, CMPE – MGMA

Speaker: Jessica Minesinger, CMOM, CMPE, FACMPE (she/her/hers) – Surgical Compensation & Consulting (SCC)

Operational Excellence

1:00 PM – 4:00 PM CDT

WS5: ACMPE Board Certification Exam Preparation Workshop

Location: 202ABC

Speaker: Tracy Bird, FACMPE, CPC, CPMA, CEMC, CPC-I – Medical Practice Advisors

Speaker: Deborah Hudson, FACMPE – State Volunteer Mutual Insurance Company

Operational Excellence

1:00 PM – 4:00 PM CDT

WS6: What Physicians Don’t Get Taught in Medical School: Turning Clinicians into Better Business Partners

Location: 209ABC

Speaker: Shannon Bishop-Henry, MBA (she/her/hers) – Johns Hopkins Medicine

Speaker: Christian Hartman, MHA – Johns Hopkins Medicine

Speaker: Jamison Kies, MHA – Johns Hopkins University

Speaker: Jonathan K. Leer, MHA, FHFMA, FACMPE (he/him/his) – Johns Hopkins Medicine

Operational Excellence

4:00 PM – 6:00 PM CDT

Solution Center Grand Ol' Opening

Location: Halls AB

4:10 PM – 4:20 PM CDT

Make the Most of the 2023 Leaders Conference App

Location: Halls AB, Solution Center, Booth #148

Speaker: Amy Seward, MBA – MGMA

4:30 PM – 4:40 PM CDT

Organizational Membership: Accelerate The Success Of Your Medical Practice

Location: Halls AB, Solution Center, Booth #148

Speaker: Laura Hosker – MGMA

Speaker: Cassondra Bratton – MGMA

4:30 PM – 4:55 PM CDT

TT1: Data Automation: The Key for Effective Leadership in Healthcare

Location: Halls AB, Solution Stage Two, #100

Speaker: Mike Gracz – MGMA

Operational Excellence

4:45 PM – 5:00 PM CDT

Member Community Live Open House

Location: Solution Center: Halls AB, #1301

4:50 PM – 5:00 PM CDT

ACMPE Certificates, but I Already Know About the CMPE? What are These?

Location: Halls AB, Solution Center, Booth #148

Speaker: Nikki Klaus – MGMA

5:00 PM – 5:25 PM CDT

TT2: Pods Aren’t Just for Dolphins: Transforming Primary Care with the “Pod” Model

Location: Halls AB, Solution Stage Two, #100

Speaker: Auren Weinberg, MD – Veradigm

Transforming Patient Care

Sponsored By:

5:10 PM – 5:20 PM CDT

Actionable Insights: Exploring MGMA's DataDiscovery for Data-Backed Decision-Making

Location: Halls AB, Solution Center, Booth #148

Speaker: Mike Gracz – MGMA

5:30 PM – 5:40 PM CDT

Data Benchmarking: A Comprehensive Overview for Informed Decision Making

Location: Halls AB, Solution Center, Booth #148

Speaker: Liz Gurley – MGMA

5:30 PM – 5:55 PM CDT

TT3: Create a Strong Foundation for Financial Success

Location: Halls AB, Solution Stage Two, #100

Speaker: Maberly Brown, CPB – Greenway Health

Financial Mastery

Sponsored By:

5:50 PM – 6:00 PM CDT

MGMA Consulting: Turning Vision into Action for Your Organization - Learn How

Location: Halls AB, Solution Center, Booth #148

Speaker: Andrew Hajde, CMPE – MGMA

Speaker: Dawn Plested, ESQ, MBA, FACHE

7:00 AM – 8:30 AM CDT

Breakfast

Location: Session Hallway- Level 2

7:00 AM – 5:00 PM CDT

Registration Open

Location: Level 2 Prefunction (North)

8:00 AM – 9:00 AM CDT

A1: Rural Health Equity: Creating Sustainable Solutions

Location: 207AB

Speaker: Jim Lancaster, MD – Main Street Health

Transforming Patient Care

8:00 AM – 9:00 AM CDT

A2: More with Less: Leading Managers During a Staffing Shortage

Location: 209ABC

Speaker: Theresa Falcon, MHA – InterMed, P.A.

Speaker: Steve McMillen, MHA – ECG Management Consultants

Leading People

8:00 AM – 9:00 AM CDT

A3: Leadership Reimagined — Tomorrow's Success Starts Today

Location: 208AB

Speaker: Susan Aloi, PhD, FACMPE – Thomas Jefferson University-School of Population Health

Speaker: Kristin Baird, MHA, BSN (she/her/hers) – Baird Group

Leading People

8:00 AM – 9:00 AM CDT

A4: How to Expand and Optimize Your Practice’s Referral Network

Location: 207CD

Speaker: Steve Hendrick – Curi Advisory

Strategic Decisions

8:00 AM – 9:00 AM CDT

A5: Behavioral Health Screening in Healthcare and Beyond

Location: 202ABC

Speaker: Malissa Becksvoort, MHA, FACMPE, CRHCP, CSSGB (she/her/hers) – Corewell Health Medical Group - West

Speaker: Natalia Szczygiel, MHSA, CMPE – Corewell Health

Transforming Patient Care

8:00 AM – 9:00 AM CDT

A6: Hospital-Based Specialties: Leading High-Performing Teams

Location: 205ABC

Speaker: Brian Dennen – Chartis

Speaker: Mark Krivopal, MD, MBA (he/him/his) – Chartis

Speaker: Luis Quiel, MD, FACP, CPE – Lawrence General Hospital

Leading People

8:00 AM – 9:00 AM CDT

CEO2: CEO Summit

Location: 201AB

Facilitator: Andrew Swanson, MPA, FACMPE – MGMA

Speaker: Scott Cullen, MD (he/him/his) – AVIA

Strategic Decisions

8:00 AM – 10:00 AM CDT

Hosted Buyer Showcase

Location: 103ABC

9:00 AM – 9:15 AM CDT

Coffee Break

Location: Session Hallway- Level 2

9:00 AM – 11:30 AM CDT

Organizational Membership and Data 1:1 Appointments

Location: 204

9:15 AM – 10:15 AM CDT

B1: Using our Uniqueness to Strengthen our Teams

Location: 202ABC

Speaker: Katie Lawrence, MHA, CMPE (she/her/hers) – Willow Strategy Group

Leading People

9:15 AM – 10:15 AM CDT

B2: Developing Strategies for Staff Professional Fulfillment

Location: 207AB

Speaker: Timothy Seay-Morrison, EdD, LCSW (he/him/his) – Stanford Health Care

Speaker: Michael O'Connell, MHA, FACHE, FACMPE (he/him/his) – RWJBarnabas Health Medical Group

Leading People

9:15 AM – 10:15 AM CDT

B3: Negotiation Ninja Class: Lessons from the FBI and More

Location: 209ABC

Speaker: Doral Jacobsen, FACMPE – Prosper Beyond

Financial Mastery

9:15 AM – 10:15 AM CDT

B4: An In-Home Patient Care and Family Engagement Model

Location: 205ABC

Speaker: Dennis P.H Mihale, MD, MBA, CHCQM (he/him/his) – Assistant Professor at University of South Florida Medical School

Transforming Patient Care

9:15 AM – 10:15 AM CDT

B5: Getting Providers Onboarded and Engaged in Your Practice

Location: 207CD

Speaker: Tom Farrington, MS,CPRP – Franciscan Health

Speaker: Mitzi Kent, RN BSN (she/her/hers) – Barlow/McCarthy Healthcare Consulting

Strategic Decisions

9:15 AM – 10:15 AM CDT

B6: MGMA Washington Update

Location: 208AB

Speaker: James Haynes – MGMA

Government Affairs

9:15 AM – 10:15 AM CDT

CEO3: CEO Summit

Location: 201AB

Facilitator: Andrew Swanson, MPA, FACMPE – MGMA

Strategic Decisions

10:15 AM – 10:45 AM CDT

Coffee Break

Location: Level 4, Ballroom Prefunction

10:15 AM – 10:45 AM CDT

Main Stage Doors Open

Location: Karl F. Dean Grand Ballroom

10:45 AM – 12:00 PM CDT

MS1: Shaping the Future: Trends and Challenges for Health Care Leaders in Medical Groups

Location: Karl F. Dean Grand Ballroom

Keynote Speaker: Scott Cullen, MD (he/him/his) – AVIA

Strategic Decisions

12:00 PM – 1:00 PM CDT

Lunch in the Solution Center

Location: Halls AB

12:00 PM – 5:00 PM CDT

Solution Center Open

Location: Halls AB

12:30 PM – 12:40 PM CDT

ACMPE Fellowship, Pathways, Submission Types, Tell Me What To Do!

Location: Halls AB, Solution Center, Booth #148

Speaker: Nikki Klaus – MGMA

12:50 PM – 1:00 PM CDT

Organizational Offerings: Can I Use ACMPE Offerings for My Employee's Professional Development?

Location: Halls AB, Solution Center, Booth #148

Speaker: Nikki Klaus – MGMA

12:55 PM – 1:20 PM CDT

SS1: Exploring Beyond the Raw Numbers: Real-time and Comparative Data Analytics

Location: Halls AB, Solution Stage One, #1349

Speaker: Ani Osborne, MBA – WhiteSpace Health

Speaker: Mike Gracz – MGMA

Operational Excellence

12:55 PM – 1:20 PM CDT

SS2: The Key Components of Financial Management Mastery

Location: Halls AB, Solution Stage Two, #100

Speaker: Kem Tolliver, FACMPE, CPC, CMOM (she/her/hers) – Medical Revenue Cycle Specialists

Speaker: Shawntea Gordon, MBA, FACMPE, CMOM (she/her/hers) – H4 Technology, LLC

Financial Mastery

1:10 PM – 1:20 PM CDT

Your Doctors Are Board Certified, Maybe You Should Be Too?

Location: Halls AB, Solution Center, Booth #148

Speaker: Nikki Klaus – MGMA

1:30 PM – 1:40 PM CDT

Discovering Excellence: Exploring MGMA's Premier Member Resources and Content

Location: Halls AB, Solution Center, Booth #148

Speaker: Andrew Hajde, CMPE – MGMA

Speaker: Allison Gault, MBA, CAE – MGMA

1:30 PM – 1:55 PM CDT

Member Community Live: Black Leaders in Healthcare Resource Group

Location: Halls AB, #1301, Section B

Facilitator: Otis C. Fagan, FACMPE – Hartford HealthCare / Heart and Vascular Institute

Facilitator: Shawntea Gordon, MBA, FACMPE, CMOM (she/her/hers) – H4 Technology, LLC

Peer-to-Peer Networking

1:30 PM – 1:55 PM CDT

Member Community Live: Latino Leaders in Healthcare Resource Group

Location: Halls AB, #1301, Section C

Facilitator: Ilene Gilbert-Droge, FACMPE, FACHE, EFPM – Adventhealth Medical Group North Region

Facilitator: Karen Paredes

Peer-to-Peer Networking

1:30 PM – 1:55 PM CDT

Member Community Live: Women in Healthcare Resource Group

Location: Halls AB, #1301, Section A

Facilitator: Cheryl Mongillo

Facilitator: Debi McCullers – VITA

Facilitator: Shannon Clark – SRB OBGYN

Peer-to-Peer Networking

1:30 PM – 1:55 PM CDT

SS3: Evolving the Patient Financial Experience to Benefit You and Your Patients

Location: Halls AB, Solution Stage One, #1349

Speaker: Molly Thomas – CareCredit

Speaker: Matilda Pahides – CareCredit

Financial Mastery

Sponsored By:

1:30 PM – 1:55 PM CDT

SS4: The Value of Group Purchasing to Reduce Cost

Location: Halls AB, Solution Stage Two, #100

Speaker: Ian Leiser – MGMA BestPrice

Operational Excellence

Presented By:

1:50 PM – 2:00 PM CDT

Organizational Membership: Accelerate The Success Of Your Medical Practice

Location: Halls AB, Solution Center, Booth #148

Speaker: Cassondra Bratton – MGMA

Speaker: Laura Hosker – MGMA

2:05 PM – 2:30 PM CDT

Member Community Live: Asian Leaders in Healthcare Resource Group

Location: Halls AB, #1301, Section B

Facilitator: Ken Chin, CMPE (he/him/his) – KCAC Consulting

Peer-to-Peer Networking

2:05 PM – 2:30 PM CDT

Member Community Live: Early Careerist in Healthcare Resource Group

Location: Halls AB, #1301, Section C

Facilitator: Nathan Wood

Facilitator: Steven Lepowsky – CSI Companies

Facilitator: Stephanie Knight

Peer-to-Peer Networking

2:05 PM – 2:30 PM CDT

Member Community Live: LBGTQIA Leaders in Healthcare Resource Group

Location: Halls AB, #1301, Section A

Facilitator: Bill Hambsh, FACMPE, CPA – North Florida Women's Care

Facilitator: Bryon Williams

Facilitator: Christopher Hamilton

Facilitator: Clete Clark

Facilitator: Lisa Drake

Peer-to-Peer Networking

2:05 PM – 2:30 PM CDT

SS5: Navigating the Ever-Changing AI Ecosystem in Documentation

Location: Halls AB, Solution Stage One, #1349

Speaker: Pat Corea, MS, MPH – 3M Health Information Systems

Operational Excellence

Presented By:

2:05 PM – 2:30 PM CDT

SS6: Physician Engagement in a Clinically Integrated Supply Chain

Location: Halls AB, Solution Stage Two, #100

Speaker: John J. Young, MD, MBA (he/him/his) – HealthTrust Performance Group

Operational Excellence

Presented By:

2:10 PM – 2:20 PM CDT

Data Benchmarking: A Comprehensive Overview for Informed Decision Making

Location: Halls AB, Solution Center, Booth #148

Speaker: Liz Gurley – MGMA

2:45 PM – 3:45 PM CDT

C1: Shifting from Burnout to Engagement

Location: 209ABC

Speaker: Steve Brewer, DHSc, MBA, FACMPE, FACHE – SSM Health Monroe Clinic

Leading People

2:45 PM – 3:45 PM CDT

C2: Unleashing Business Transformation Through Data Analytics and Communication Excellence

Location: 207AB

Speaker: Mike Gracz – MGMA

Speaker: Sarah A. Scott, MHA, FACMPE (she/her/hers) – AllCare Health

Speaker: Ashley Bishir – AllCare Health

Operational Excellence

2:45 PM – 3:45 PM CDT

C3: Developing a Culture of Transparency to Foster Provider Engagement

Location: 208AB

Speaker: David Coil, D.O. – Goshen Physicians

Speaker: David Masters – Kaufman Hall

Speaker: Michael Sokolowski – Kaufman Hall

Speaker: Jonathan Yoder, MBA, FACHE – Goshen Health

Strategic Decisions

2:45 PM – 3:45 PM CDT

C4: Navigating DOJ Enforcement Trends in the Healthcare Sector

Location: 205ABC

Speaker: Shaun Clarke, J.D. – Phelps Dunbar LLP, New Orleans, LA

Speaker: Walt Green – Phelps Dunbar LLP, Baton Rouge, LA

Speaker: Candace Gregory – Phelps Dunbar LLP, Jackson, MS

Speaker: Mike Hurst – Phelps Dunbar LLP, Jackson, MS

Operational Excellence

2:45 PM – 3:45 PM CDT

C5: Growing Pains: When Expansion is the Answer

Location: Halls AB, Solution Stage One, #1349

Speaker: Jonathan K. Leer, MHA, FHFMA, FACMPE (he/him/his) – Johns Hopkins Medicine

Speaker: Spencer Seals, MHA – Cook Children's Health Care System

Strategic Decisions

2:45 PM – 3:45 PM CDT

C6: Leading Beyond Numbers: Making an Impact No Matter the Size

Location: 202ABC

Speaker: Mona Miliner, MHA, NHA, FACHE, FACMPE, FHFMA, FACHCA – Penn State Health; Creating No Limits, LLC

Leading People

2:45 PM – 3:45 PM CDT

C7: Building Better Recruitment and Retention Strategies for Early Career Physicians

Location: 201AB

Moderator: Tony Stajduhar – Jackson Physician Search

Speaker: Helen Falkner – Jackson Physician Search

Speaker: Neal Waters – Jackson Physician Search

Speaker: Tara Osseck, MHA – Jackson Physician Search

Strategic Decisions

Presented By:

2:45 PM – 3:45 PM CDT

C8: Leading Healthcare Consumerism Strategies: Ways to Engage Patients in 2023 and Beyond

Location: Halls AB, Solution Stage Two, #100

Speaker: David Barrie – MDVIP

Strategic Decisions

Presented By:

3:45 PM – 4:00 PM CDT

Passing Break

4:00 PM – 5:00 PM CDT

D1: Physician Retention: Leadership Secrets of a Successful Team

Location: 202ABC

Speaker: Alan Hathcock, MD, MPH – Northern Colorado Hospitalists

Leading People

4:00 PM – 5:00 PM CDT

D2: Better Decisions: Applications for Medical Practice Managers

Location: 205ABC

Speaker: Nate Moore, CPA, MBA, FACMPE – Moore Solutions, Inc.

Strategic Decisions

4:00 PM – 5:00 PM CDT

D3: Innovate with Nontraditional Staffing Models and Technology

Location: 209ABC

Speaker: Adrienne Lloyd, MHA, FACHE – Optimize Healthcare, LLC

Operational Excellence

4:00 PM – 5:00 PM CDT

D4: Development of a Physician Compensation and Contracting Team

Location: 201AB

Speaker: Annette Marinaccio, CPA – Northwell Health

Operational Excellence

4:00 PM – 5:00 PM CDT

D5: Are You Committed to Your Practice’s Front Door?

Location: 207AB

Speaker: Robert Bush, FACMPE – The Austin Diagnostic Clinic

Speaker: Rick Zayas – COPC, Inc

Operational Excellence

4:00 PM – 5:00 PM CDT

D6: Recognize, Reward and Retain Top Talent for Improved Margin

Location: 208AB

Speaker: Heather Richards, MBA – Atlas Healthcare Partners

Speaker: Matt Seefeld – MedEvolve

Leading People

4:00 PM – 5:00 PM CDT

D7: Leading Your Practice to Profitability

Location: Halls AB, Solution Stage One, #1349

Speaker: Kristin Orlick (she/her/hers) – KO Consulting

Speaker: Ken Finkelstein, D.O. – Providea Health Partners & Women's Healthcare of Illinois

Financial Mastery

Presented By:

4:00 PM – 5:00 PM CDT

D8: Addressing Health-Related Social Needs in the Post-COVID Era

Location: Halls AB, Solution Stage Two, #100

Moderator: Stephanie Franklin, MPS (she/her/hers) – Humana

Speaker: Shireen Haq, MPH – Humana

Speaker: Jaffer Traish – findhelp

Transforming Patient Care

Presented By:

8:00 AM – 9:00 AM CDT

Breakfast

Location: Session Hallway- Level 2

8:00 AM – 4:45 PM CDT

Registration Open

Location: Level 2 Prefunction (North)

8:30 AM – 9:30 AM CDT

E1: Transforming Services Lines Through a Lean Management System

Location: 207AB

Speaker: Michelle Nordland, MAOL – Mayo Clinic

Speaker: Ronald Menaker, EdD, FACMPE, MBA – Mayo Clinic

Operational Excellence

8:30 AM – 9:30 AM CDT

E2: Developing a Successful Compensation Formula for VBC Shared Savings Programs

Location: 209ABC

Speaker: Ed Curtis, CMPE – Summit Medical Group

Financial Mastery

8:30 AM – 9:30 AM CDT

E3: Advancing Medical Practice Loyalty

Location: 205ABC

Speaker: Rob Minkes, MD, PhD, MS-LOD – Healthcare Experience Foundation

Speaker: Katie Owens, MHA, CPXP – Healthcare Experience Foundation

Transforming Patient Care

8:30 AM – 9:30 AM CDT

E4: Retain Your Team Through Onboarding and Training Academies

Location: 208AB

Speaker: Jill Berger-Fiffy, MHA, FACMPE (she/her/hers) – Impact Advisors

Speaker: Jennifer Smith, APRN, BC (she/her/hers) – RWJBarnabas Health Medical Group

Speaker: Mary Cataudella, FACHE, PHR – RWJBarnabas Health Medical Group

Leading People

8:30 AM – 9:30 AM CDT

E5: Cultivating Excellence by Enhanced Authorization and Access

Location: 201AB

Speaker: Kelsey Haswell, FACMPE, MBA, SSBB – Methodist Physicians Clinic

Operational Excellence

8:30 AM – 9:30 AM CDT

E6: Pursuing Value? High-Performing Physician Enterprise Needed!

Location: 202ABC

Speaker: Justin Chamblee, CPA – Coker Group

Speaker: Jon Morris, JD, MBA (he/him/his) – Trinity Health IHA Medical Group

Strategic Decisions

9:00 AM – 10:00 AM CDT

Organizational Membership and Data 1:1 Appointments

Location: 204

9:30 AM – 9:45 AM CDT

Coffee Break

Location: Session Hallway- Level 2

9:45 AM – 10:45 AM CDT

F1: Business Intelligence for Strategic Planning

Location: 205ABC

Speaker: Nate Moore, CPA, MBA, FACMPE – Moore Solutions, Inc.

Strategic Decisions

9:45 AM – 10:45 AM CDT

F2: Patient-Centered Innovation to Improve Visit Show Rates

Location: 202ABC

Speaker: Kelly Lorah, FACHE – Cooper University Health Care

Speaker: Karl Lane, MSQMS, LSSMBB, CSM – Cooper University Health Care

Operational Excellence

9:45 AM – 10:45 AM CDT

F3: MGMA Washington Update

Location: 207AB

Speaker: James Haynes – MGMA

Government Affairs

9:45 AM – 10:45 AM CDT

F4: Developing a Practice Plan in an Academic Medical Center

Location: 208AB

Speaker: Stacy Doyle, PhD, RN, NEA-BC, FACHE – Children's Mercy Hospital

Speaker: Sommer Hatfield, JD – Children's Mercy Hospital

Speaker: Robert H. Lane, MD, MS (he/him/his) – Children's Mercy Hospital

Leading People

9:45 AM – 10:45 AM CDT

F5: The 2024 Leadership Outlook: 5 Key Trends Facing Leaders

Location: 209ABC

Speaker: Jeff Whitehorn, MBA, LFACHE, ACC – Whitehorn Coaching & Consulting LLC

Strategic Decisions

9:45 AM – 10:45 AM CDT

Featured Session: MS2: The Actionable Value of Generative AI in Medical Practice

Location: Karl F. Dean Grand Ballroom

Speaker: Peter Durlach (he/him/his) – Microsoft Health and Life Sciences

Strategic Decisions

9:45 AM – 10:45 PM CDT

F6: Health Equity and Whole-Person Care

Location: 201AB

Speaker: Natasha VanWright, RN, MBA, MS, MA, CCM (she/her/hers) – Belong Health

Transforming Patient Care

10:30 AM – 3:00 PM CDT

Solution Center Open

Location: Halls AB

10:45 AM – 11:00 AM CDT

Coffee Break

Location: Session Hallway- Level 2

11:00 AM – 12:00 PM CDT

G1: Hope vs. Hype: A New Roadmap for Evolving Practice Models

Location: 202ABC

Speaker: Shannon Bishop-Henry, MBA (she/her/hers) – Johns Hopkins Medicine

Speaker: Jonathan K. Leer, MHA, FHFMA, FACMPE (he/him/his) – Johns Hopkins Medicine

Strategic Decisions

11:00 AM – 12:00 PM CDT

G2: Data-Driven Clinician Performance Management

Location: 208AB

Speaker: Steve Brown, MBA, CHFP – UT Health San Antonio

Speaker: Matt Stedman, MSHA – UT Health San Antonio

Operational Excellence

11:00 AM – 12:00 PM CDT

G3: Versatile Leadership: Running Towards Discomfort

Location: 209ABC

Speaker: Gwen Dooley, MPM, MSN, NP – CarePoint Health

Speaker: Steve Quach, MD – CarePoint Health

Leading People

11:00 AM – 12:00 PM CDT

G4: Work-From-Home Teams: Are They Right for You and Your Practice?

Location: 207AB

Speaker: Karrie Barbour, FACMPE – Centers for Advanced Orthopaedics - OrthoMaryland

Leading People

11:00 AM – 12:00 PM CDT

G5: Leadership Strategies for Effective Cost Management

Location: 205ABC

Speaker: Ronald Menaker, EdD, FACMPE, MBA – Mayo Clinic

Speaker: Michael O'Connell, MHA, FACHE, FACMPE (he/him/his) – RWJBarnabas Health Medical Group

Leading People

11:00 AM – 12:00 PM CDT

G6: How Organizations are Embracing Ambient and Generative AI in Clinical Workflows to Transform Healthcare

Location: Halls AB, Solution Stage Two, #100

Speaker: Reid Conant, MD, FACEP – Nuance, a Microsoft Company

Speaker: David Brooks, MD – Valley View Hospital

Speaker: Josh Anderson, MS, BS – Valley View Hospital

Speaker: Robert McDermott, MD – Allergy Asthma & Immunology of the Rockies PC

Operational Excellence

Presented By:

11:00 AM – 12:00 PM CDT

G7: New Insights and Cutting-Edge Innovations in Value-Based Care

Location: Halls AB, Solution Stage One, #1349

Speaker: Christopher Windham, MD, MHCM, MPHM (he/him/his) – Lumeris

Speaker: Gena Graves, MA (she/her/hers) – Lumeris

Strategic Decisions

Presented By:

11:00 AM – 12:00 PM CDT

MGMA Town Hall

Location: 201AB

12:00 PM – 1:00 PM CDT

Lunch in the Solution Center

Location: Halls AB

12:30 PM – 12:40 PM CDT

Docs and Administrators: From Frenemies to Besties

Location: Halls AB, Solution Center, Booth #148

Speaker: Jeff Takacs – MGMA

12:50 PM – 1:00 PM CDT

Member Savings: Serious Discounts On Services For Your Businesses

Location: Halls AB, Solution Center, Booth #148

Speaker: Marc Spritzer – MGMA

12:55 PM – 1:20 PM CDT

SS7:Unlocking Insights: A Deep Dive into Medical Practice Staffing Ratios

Location: Halls AB, Solution Stage Two, #100

Speaker: Liz Gurley – MGMA

Operational Excellence

12:55 PM – 1:20 PM CDT

SS8: Role-based Training from Front Desk to Physicians

Location: Halls AB, Solution Stage One, #1349

Speaker: Jeff Takacs – MGMA

Operational Excellence

1:10 PM – 1:20 PM CDT

Member Savings: Serious Discounts On Services For Your Businesses

Location: Halls AB, Solution Center, Booth #148

Speaker: Marc Spritzer – MGMA

1:30 PM – 1:40 PM CDT

Actionable Insights: Exploring MGMA's DataDiscovery for Data-Backed Decision-Making

Location: Halls AB, Solution Center, Booth #148

Speaker: Mike Gracz – MGMA

1:30 PM – 1:55 PM CDT

Member Community Live: Reducing Physician Administrative Burden

Location: Halls AB, #1301, Section A

Facilitator: Thalia Baker, FACMPE – UAB Medicine (University of Alabama Medicine)

Peer-to-Peer Networking

1:30 PM – 1:55 PM CDT

Member Community Live: Staffing in Academic Practices

Location: Halls AB, #1301, Section C

Facilitator: Jodi Faustlin

Peer-to-Peer Networking

1:30 PM – 1:55 PM CDT

Member Community Live: Strategies to Improve Culture and Employee Engagement

Location: Halls AB, #1301, Section B

Facilitator: Jason Raidbard, MPA, FACMPE – UChicago Medicine and Biological Sciences

Peer-to-Peer Networking

1:30 PM – 1:55 PM CDT

SS9: Driving Test Standardization to Meet Provider and Patient Expectations: One System’s Journey

Location: Halls AB, Solution Stage One, #1349

Speaker: Mary Hammel, MLS(ASCP) (she/her/hers) – UCHealth

Transforming Patient Care

Presented By:

1:30 PM – 1:55 PM CDT

SS10: Solutions to Increase Efficiency from the Front Office to the Back-End Revenue Cycle

Location: Halls AB, Solution Stage Two, #100

Speaker: David Ortiz – EverSource Health

Operational Excellence

Presented By:

1:50 PM – 2:00 PM CDT

MGMA Consulting: Turning Vision into Action for Your Organization - Learn How

Location: Halls AB, Solution Center, Booth #148

Speaker: Andrew Hajde, CMPE – MGMA

Speaker: Dawn Plested, ESQ, MBA, FACHE

2:05 PM – 2:30 PM CDT

Member Community Live: ACMPE Fellowship Hot Topic Roundtable

Location: Halls AB, #1301, Section A

Facilitator: Mark Clardy

Facilitator: Kelsey Haswell, FACMPE, MBA, SSBB – Methodist Physicians Clinic

Facilitator: Tracey Schwartz – Ascension Medical Group Texas

Facilitator: Kem Tolliver, FACMPE, CPC, CMOM (she/her/hers) – Medical Revenue Cycle Specialists

Facilitator: Jason Raidbard, MPA, FACMPE – UChicago Medicine and Biological Sciences

Peer-to-Peer Networking

2:05 PM – 2:30 PM CDT

Member Community Live: ACMPE Forum Representative of the Year

Location: Halls AB, #1301, Section C

Facilitator: Tracy Bird, FACMPE, CPC, CPMA, CEMC, CPC-I – Medical Practice Advisors

Peer-to-Peer Networking

2:05 PM – 2:30 PM CDT

Member Community Live: How Can I Stop Being a Firefighter?: Strategies for High Performing Teams

Location: Halls AB, #1301, Section B

Facilitator: Jami Clark

Peer-to-Peer Networking

2:05 PM – 2:30 PM CDT

SS11: Leveraging Intelligent Automation in Patient Care

Location: Halls AB, Solution Stage One, #1349

Speaker: Matt Chadwell, CPM – MEDITECH

Operational Excellence

Sponsored By:

2:05 PM – 2:30 PM CDT

SS12: Taking an Action-Oriented Approach Toward HCC Capture

Location: Halls AB, Solution Stage Two, #100

Speaker: Kristen Viviano, MHA, CPC, CRC-I (she/her/hers) – 3M Health Information Systems

Operational Excellence

Presented By:

2:10 PM – 2:20 PM CDT

Discovering Excellence: Exploring MGMA's Premier Member Resources and Content

Location: Halls AB, Solution Center, Booth #148

Speaker: Allison Gault, MBA, CAE – MGMA

Speaker: Andrew Hajde, CMPE – MGMA

3:00 PM – 3:30 PM CDT

Main Stage Doors Open

Location: Karl F. Dean Grand Ballroom

3:30 PM – 4:45 PM CDT

MS3: C.H.A.N.G.E. Traits® Exploring the Critical Skills for Inspired Leadership Through Change

Location: Karl F. Dean Grand Ballroom

Keynote Speaker: Cassandra Worthy – Change Enthusiasm Global

Leading People

3:30 PM – 5:00 PM CDT

Organizational Membership and Data 1:1 Appointments

Location: 204

6:30 PM – 8:30 PM CDT

MGMA Signature Event: The Nashville Experience at Wildhorse Saloon

Location: Wildhorse Saloon

7:30 AM – 8:30 AM CDT

Breakfast

Location: Level 3 Prefunction

7:30 AM – 10:15 AM CDT

Registration Open

Location: Level 2 Prefunction (North)

8:00 AM – 8:30 AM CDT

Main Stage Doors Open

Location: Karl F. Dean Grand Ballroom

8:30 AM – 9:45 AM CDT

MS4: 5 Strategies to Songwriting AKA Building Valuable Relationships

Location: Karl F. Dean Grand Ballroom

Keynote Speaker: Jimmy Yeary

Leading People

9:45 AM – 10:00 AM CDT

Coffee Break

Location: Level 2 Hallway

10:00 AM – 11:00 AM CDT

H1: What's My Job, Really? Setting Clear Expectations for Docs

Location: 208AB

Speaker: Stuart J. Schaff, FHFMA (he/him/his) – Intentionate Healthcare Advisors

Leading People

10:00 AM – 11:00 AM CDT

H2: Recruitment, Onboarding and Evaluation of Providers

Location: 205ABC

Speaker: William Kenney, MHA, CMPE, FACHE – Dermatology Consultants, PA

Operational Excellence

10:00 AM – 11:00 AM CDT

H3: Improv Your Inclusion, Part 1

Location: 202ABC

Speaker: Jessica Ellis-Wilson, FACMPE (she/they) – Practical Management & Leadership Consulting

Speaker: Garrett Olson (he/him/his) – Watermelon Alligator Theatre Company

Leading People

10:00 AM – 11:00 AM CDT

H4: Beating Burnout for Leaders: Making Mindfulness Meaningful, Part 1

Location: 209ABC

Speaker: Dr. Jeff Comer, PhD, MHA, FACHE – Summit Healthcare

Leading People

11:00 AM – 11:15 AM CDT

Passing Break

11:15 AM – 12:15 PM CDT

I1: Reframing and Enhancing Ambulatory Clinic Exam Room Utilization

Location: 208AB

Speaker: Rooney Brodie, MPH – University of Miami

Speaker: James M. Lindgren (he/him/his) – University of Miami

Speaker: Maura Shiffman, MPH – University of Miami Health System

Operational Excellence

11:15 AM – 12:15 PM CDT

I2: Leveraging the Great Resignation to Redefine Leadership Span

Location: 205ABC

Speaker: Shari Robbins, MS (she/her/hers) – Vynamic

Speaker: Patricia Samra, MSN, RN (she/her/hers) – Baystate Health

Strategic Decisions

11:15 AM – 12:15 PM CDT

I3: Improv Your Inclusion, Part 2

Location: 202ABC

Speaker: Jessica Ellis-Wilson, FACMPE (she/they) – Practical Management & Leadership Consulting

Speaker: Garrett Olson (he/him/his) – Watermelon Alligator Theatre Company

Leading People

11:15 AM – 12:15 PM CDT

I4: Beating Burnout for Leaders: Making Mindfulness Meaningful, Part 2

Location: 205ABC

Speaker: Dr. Jeff Comer, PhD, MHA, FACHE – Summit Healthcare

Leading People