In 2023, patients are in the driver’s seat. The pandemic accelerated consumer trends, and patients are no longer willing to accept the status quo in their healthcare experience. As innovative care options prosper, unhappy customers become a flight risk for your group. Join our interactive session and receive strategically actionable takeaways to capitalize on patient expectations and physician aspirations and give your practices a competitive market advantage.
Learning Objectives:
Identify the investment consumers are making for a better doctor-patient relationship
Discuss the changing demands post-COVID by integrating profitable services that strengthen your offerings
Describe alternative models of primary care that attract new business while boosting patient and physician satisfaction
