Vice President, Healthcare Specialties Industry Leader CareCredit
Eligible for: ACMPE: 0.5 | CEU: 0.5
With patients increasingly taking responsibility for more of the burden of their healthcare costs, challenges often arise surrounding payment for care. Research from CareCredit’s 2022 Lifetime of Healthcare Costs (LOHC) study showed that nearly 28% of patients surveyed have had to delay care due to costs. These issues, coupled with persisting staffing challenges and new care models, also present challenges that affect providers’ revenue cycle management (RCM) processes.
Financing solutions that address patients’ need to manage the cost of care and providers' desire to streamline RCM can provide answers for both provider and patient. Since financial interoperability goes hand-in-hand with a seamless consumer experience, it’s crucial that providers offer the most comprehensive tools. Learn more about the LOHC study – and how Synchrony’s CareCredit health and wellness credit card offers seamlessly integrated, financial workflow solutions that can benefit your patients and your business.
Learning Objectives:
Discuss the patient financial experience and how to help consumers manage the cost of their medical care
Describe how to build satisfaction and loyalty for your practice
Identify how to improve revenue cycle management to increase cash flow and improve payment collections