Culture is often the key element that differentiates the best organizations from the rest. But how do organizations build and sustain cultures of excellence, and what are examples of improved performance directly related to the culture? Join this session to discover how Methodist Physicians Clinic cultivated a culture of excellence across leadership, staff and physicians to excel in performance improvement initiatives such as patient access and prior authorization.
Learning Objectives:
Point out the attributes that contribute to a culture of excellence
Distinguish keys to success in prior authorization and patient access initiatives, while engaging staff, leadership, board members and providers
Examine best practices for engaging physicians in performance improvement initiatives in your organization
