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Financial Mastery
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Leading People
Operational Excellence
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Strategic Decisions
Transforming Patient Care
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Fewer Options
Monday, October 23, 2023
7:00 AM - 8:30 AM
CDT
Breakfast
7:00 AM - 8:30 AM
CDT
Breakfast
Location: Session Hallway- Level 2
7:00 AM - 5:00 PM
CDT
Registration Open
7:00 AM - 5:00 PM
CDT
Registration Open
Location: Level 2 Prefunction (North)
8:00 AM - 9:00 AM
CDT
A1: Rural Health Equity: Creating Sustainable Solutions
8:00 AM - 9:00 AM
CDT
A1: Rural Health Equity: Creating Sustainable Solutions
Location: 207AB
Speaker:
Jim Lancaster, MD
– Main Street Health
Transforming Patient Care
8:00 AM - 9:00 AM
CDT
A2: More with Less: Leading Managers During a Staffing Shortage
8:00 AM - 9:00 AM
CDT
A2: More with Less: Leading Managers During a Staffing Shortage
Location: 209ABC
Speaker:
Theresa Falcon, MHA
– InterMed, P.A.
Speaker:
Steve McMillen, MHA
– ECG Management Consultants
Leading People
8:00 AM - 9:00 AM
CDT
A3: Leadership Reimagined — Tomorrow's Success Starts Today
8:00 AM - 9:00 AM
CDT
A3: Leadership Reimagined — Tomorrow's Success Starts Today
Location: 208AB
Speaker:
Susan Aloi, PhD, FACMPE
– Thomas Jefferson University-School of Population Health
Speaker:
Kristin Baird, MHA, BSN (she/her/hers)
– Baird Group
Leading People
8:00 AM - 9:00 AM
CDT
A4: How to Expand and Optimize Your Practice’s Referral Network
8:00 AM - 9:00 AM
CDT
A4: How to Expand and Optimize Your Practice’s Referral Network
Location: 207CD
Speaker:
Steve Hendrick
– Curi Advisory
Strategic Decisions
8:00 AM - 9:00 AM
CDT
A5: Behavioral Health Screening in Healthcare and Beyond
8:00 AM - 9:00 AM
CDT
A5: Behavioral Health Screening in Healthcare and Beyond
Location: 202ABC
Speaker:
Malissa Becksvoort, MHA, FACMPE, CRHCP, CSSGB (she/her/hers)
– Corewell Health Medical Group - West
Speaker:
Natalia Szczygiel, MHSA, CMPE
– Corewell Health
Transforming Patient Care
8:00 AM - 9:00 AM
CDT
A6: Hospital-Based Specialties: Leading High-Performing Teams
8:00 AM - 9:00 AM
CDT
A6: Hospital-Based Specialties: Leading High-Performing Teams
Location: 205ABC
Speaker:
Brian Dennen
– Chartis
Speaker:
Mark Krivopal, MD, MBA (he/him/his)
– Chartis
Speaker:
Luis Quiel, MD, FACP, CPE
– Lawrence General Hospital
Leading People
8:00 AM - 9:00 AM
CDT
CEO2: CEO Summit Session Two
8:00 AM - 9:00 AM
CDT
CEO2: CEO Summit
Location: 201AB
Facilitator:
Andrew Swanson, MPA, FACMPE
– MGMA
Speaker:
Scott Cullen, MD (he/him/his)
– AVIA
Strategic Decisions
8:00 AM - 10:00 AM
CDT
Hosted Buyer Showcase
8:00 AM - 10:00 AM
CDT
Hosted Buyer Showcase
Location: 103ABC
9:00 AM - 9:15 AM
CDT
Coffee Break
9:00 AM - 9:15 AM
CDT
Coffee Break
Location: Session Hallway- Level 2
9:00 AM - 11:30 AM
CDT
Organizational Membership and Data 1:1 Appointments
9:00 AM - 11:30 AM
CDT
Organizational Membership and Data 1:1 Appointments
Location: 204
9:15 AM - 10:15 AM
CDT
B1: Using our Uniqueness to Strengthen our Teams
9:15 AM - 10:15 AM
CDT
B1: Using our Uniqueness to Strengthen our Teams
Location: 202ABC
Speaker:
Katie Lawrence, MHA, CMPE (she/her/hers)
– Willow Strategy Group
Leading People
9:15 AM - 10:15 AM
CDT
B2: Developing Strategies for Staff Professional Fulfillment
9:15 AM - 10:15 AM
CDT
B2: Developing Strategies for Staff Professional Fulfillment
Location: 207AB
Speaker:
Timothy Seay-Morrison, EdD, LCSW (he/him/his)
– Stanford Health Care
Speaker:
Michael O'Connell, MHA, FACHE, FACMPE (he/him/his)
– RWJBarnabas Health Medical Group
Leading People
9:15 AM - 10:15 AM
CDT
B3: Negotiation Ninja Class: Lessons from the FBI and More
9:15 AM - 10:15 AM
CDT
B3: Negotiation Ninja Class: Lessons from the FBI and More
Location: 209ABC
Speaker:
Doral Jacobsen, FACMPE
– Prosper Beyond
Financial Mastery
9:15 AM - 10:15 AM
CDT
B4: An In-Home Patient Care and Family Engagement Model
9:15 AM - 10:15 AM
CDT
B4: An In-Home Patient Care and Family Engagement Model
Location: 205ABC
Speaker:
Dennis P.H Mihale, MD, MBA, CHCQM (he/him/his)
– Assistant Professor at University of South Florida Medical School
Transforming Patient Care
9:15 AM - 10:15 AM
CDT
B5: Getting Providers Onboarded and Engaged in Your Practice
9:15 AM - 10:15 AM
CDT
B5: Getting Providers Onboarded and Engaged in Your Practice
Location: 207CD
Speaker:
Tom Farrington, MS,CPRP
– Franciscan Health
Speaker:
Mitzi Kent, RN BSN (she/her/hers)
– Barlow/McCarthy Healthcare Consulting
Strategic Decisions
9:15 AM - 10:15 AM
CDT
B6: MGMA Washington Update
9:15 AM - 10:15 AM
CDT
B6: MGMA Washington Update
Location: 208AB
Speaker:
James Haynes
– MGMA
Government Affairs
9:15 AM - 10:15 AM
CDT
CEO3: CEO Summit Session Three
9:15 AM - 10:15 AM
CDT
CEO3: CEO Summit
Location: 201AB
Facilitator:
Andrew Swanson, MPA, FACMPE
– MGMA
Strategic Decisions
10:15 AM - 10:45 AM
CDT
Coffee Break
10:15 AM - 10:45 AM
CDT
Coffee Break
Location: Level 4, Ballroom Prefunction
10:15 AM - 10:45 AM
CDT
Main Stage Doors Open
10:15 AM - 10:45 AM
CDT
Main Stage Doors Open
Location: Karl F. Dean Grand Ballroom
10:45 AM - 12:00 PM
CDT
MS1: Shaping the Future: Trends and Challenges for Health Care Leaders in Medical Groups
10:45 AM - 12:00 PM
CDT
MS1: Shaping the Future: Trends and Challenges for Health Care Leaders in Medical Groups
Location: Karl F. Dean Grand Ballroom
Keynote Speaker:
Scott Cullen, MD (he/him/his)
– AVIA
Strategic Decisions
12:00 PM - 1:00 PM
CDT
Lunch in the Solution Center
12:00 PM - 1:00 PM
CDT
Lunch in the Solution Center
Location: Halls AB
12:00 PM - 5:00 PM
CDT
Solution Center Open
12:00 PM - 5:00 PM
CDT
Solution Center Open
Location: Halls AB
12:30 PM - 12:40 PM
CDT
ACMPE Fellowship, Pathways, Submission Types, Tell Me What To Do!
12:30 PM - 12:40 PM
CDT
ACMPE Fellowship, Pathways, Submission Types, Tell Me What To Do!
Location: Halls AB, Solution Center, Booth #148
Speaker:
Nikki Klaus
– MGMA
12:50 PM - 1:00 PM
CDT
Organizational Offerings: Can I Use ACMPE Offerings for My Employee's Professional Development?
12:50 PM - 1:00 PM
CDT
Organizational Offerings: Can I Use ACMPE Offerings for My Employee's Professional Development?
Location: Halls AB, Solution Center, Booth #148
Speaker:
Nikki Klaus
– MGMA
12:55 PM - 1:20 PM
CDT
SS1: Exploring Beyond the Raw Numbers: Real-time and Comparative Data Analytics
12:55 PM - 1:20 PM
CDT
SS1: Exploring Beyond the Raw Numbers: Real-time and Comparative Data Analytics
Location: Halls AB, Solution Stage One, #1349
Speaker:
Ani Osborne, MBA
– WhiteSpace Health
Speaker:
Mike Gracz
– MGMA
Operational Excellence
12:55 PM - 1:20 PM
CDT
SS2: The Key Components of Financial Management Mastery
12:55 PM - 1:20 PM
CDT
SS2: The Key Components of Financial Management Mastery
Location: Halls AB, Solution Stage Two, #100
Speaker:
Kem Tolliver, FACMPE, CPC, CMOM (she/her/hers)
– Medical Revenue Cycle Specialists
Speaker:
Shawntea Gordon, MBA, FACMPE, CMOM (she/her/hers)
– H4 Technology, LLC
Financial Mastery
1:10 PM - 1:20 PM
CDT
Your Doctors Are Board Certified, Maybe You Should Be Too?
1:10 PM - 1:20 PM
CDT
Your Doctors Are Board Certified, Maybe You Should Be Too?
Location: Halls AB, Solution Center, Booth #148
Speaker:
Nikki Klaus
– MGMA
1:30 PM - 1:40 PM
CDT
Discovering Excellence: Exploring MGMA's Premier Member Resources and Content
1:30 PM - 1:40 PM
CDT
Discovering Excellence: Exploring MGMA's Premier Member Resources and Content
Location: Halls AB, Solution Center, Booth #148
Speaker:
Andrew Hajde, CMPE
– MGMA
Speaker:
Allison Gault, MBA, CAE
– MGMA
1:30 PM - 1:55 PM
CDT
Member Community Live: Black Leaders in Healthcare Resource Group
1:30 PM - 1:55 PM
CDT
Member Community Live: Black Leaders in Healthcare Resource Group
Location: Halls AB, #1301, Section B
Facilitator:
Otis C. Fagan, FACMPE
– Hartford HealthCare / Heart and Vascular Institute
Facilitator:
Shawntea Gordon, MBA, FACMPE, CMOM (she/her/hers)
– H4 Technology, LLC
Peer-to-Peer Networking
1:30 PM - 1:55 PM
CDT
Member Community Live: Latino Leaders in Healthcare Resource Group
1:30 PM - 1:55 PM
CDT
Member Community Live: Latino Leaders in Healthcare Resource Group
Location: Halls AB, #1301, Section C
Facilitator:
Ilene Gilbert-Droge, FACMPE, FACHE, EFPM
– Adventhealth Medical Group North Region
Facilitator:
Karen Paredes
Peer-to-Peer Networking
1:30 PM - 1:55 PM
CDT
Member Community Live: Women in Healthcare Resource Group
1:30 PM - 1:55 PM
CDT
Member Community Live: Women in Healthcare Resource Group
Location: Halls AB, #1301, Section A
Facilitator:
Cheryl Mongillo
Facilitator:
Debi McCullers
– VITA
Facilitator:
Shannon Clark
– SRB OBGYN
Peer-to-Peer Networking
1:30 PM - 1:55 PM
CDT
SS3: Evolving the Patient Financial Experience to Benefit You and Your Patients
1:30 PM - 1:55 PM
CDT
SS3: Evolving the Patient Financial Experience to Benefit You and Your Patients
Location: Halls AB, Solution Stage One, #1349
Speaker:
Molly Thomas
– CareCredit
Speaker:
Matilda Pahides
– CareCredit
Financial Mastery
Sponsored By:
1:30 PM - 1:55 PM
CDT
SS4: The Value of Group Purchasing to Reduce Cost
1:30 PM - 1:55 PM
CDT
SS4: The Value of Group Purchasing to Reduce Cost
Location: Halls AB, Solution Stage Two, #100
Speaker:
Ian Leiser
– MGMA BestPrice
Operational Excellence
Presented By:
1:50 PM - 2:00 PM
CDT
Organizational Membership: Accelerate The Success Of Your Medical Practice
1:50 PM - 2:00 PM
CDT
Organizational Membership: Accelerate The Success Of Your Medical Practice
Location: Halls AB, Solution Center, Booth #148
Speaker:
Cassondra Bratton
– MGMA
Speaker:
Laura Hosker
– MGMA
2:05 PM - 2:30 PM
CDT
Member Community Live: Asian Leaders in Healthcare Resource Group
2:05 PM - 2:30 PM
CDT
Member Community Live: Asian Leaders in Healthcare Resource Group
Location: Halls AB, #1301, Section B
Facilitator:
Ken Chin, CMPE (he/him/his)
– KCAC Consulting
Peer-to-Peer Networking
2:05 PM - 2:30 PM
CDT
Member Community Live: Early Careerist in Healthcare Resource Group
2:05 PM - 2:30 PM
CDT
Member Community Live: Early Careerist in Healthcare Resource Group
Location: Halls AB, #1301, Section C
Facilitator:
Nathan Wood
Facilitator:
Steven Lepowsky
– CSI Companies
Facilitator:
Stephanie Knight
Peer-to-Peer Networking
2:05 PM - 2:30 PM
CDT
Member Community Live: LBGTQIA Leaders in Healthcare Resource Group
2:05 PM - 2:30 PM
CDT
Member Community Live: LBGTQIA Leaders in Healthcare Resource Group
Location: Halls AB, #1301, Section A
Facilitator:
Bill Hambsh, FACMPE, CPA
– North Florida Women's Care
Facilitator:
Bryon Williams
Facilitator:
Christopher Hamilton
Facilitator:
Clete Clark
Facilitator:
Lisa Drake
Peer-to-Peer Networking
2:05 PM - 2:30 PM
CDT
SS5: Navigating the Ever-Changing AI Ecosystem in Documentation
2:05 PM - 2:30 PM
CDT
SS5: Navigating the Ever-Changing AI Ecosystem in Documentation
Location: Halls AB, Solution Stage One, #1349
Speaker:
Pat Corea, MS, MPH
– 3M Health Information Systems
Operational Excellence
Presented By:
2:05 PM - 2:30 PM
CDT
SS6: Physician Engagement in a Clinically Integrated Supply Chain
2:05 PM - 2:30 PM
CDT
SS6: Physician Engagement in a Clinically Integrated Supply Chain
Location: Halls AB, Solution Stage Two, #100
Speaker:
John J. Young, MD, MBA (he/him/his)
– HealthTrust Performance Group
Operational Excellence
Presented By:
2:10 PM - 2:20 PM
CDT
Data Benchmarking: A Comprehensive Overview for Informed Decision Making
2:10 PM - 2:20 PM
CDT
Data Benchmarking: A Comprehensive Overview for Informed Decision Making
Location: Halls AB, Solution Center, Booth #148
Speaker:
Liz Gurley
– MGMA
2:45 PM - 3:45 PM
CDT
C1: Shifting from Burnout to Engagement
2:45 PM - 3:45 PM
CDT
C1: Shifting from Burnout to Engagement
Location: 209ABC
Speaker:
Steve Brewer, DHSc, MBA, FACMPE, FACHE
– SSM Health Monroe Clinic
Leading People
2:45 PM - 3:45 PM
CDT
C2: Unleashing Business Transformation Through Data Analytics and Communication Excellence
2:45 PM - 3:45 PM
CDT
C2: Unleashing Business Transformation Through Data Analytics and Communication Excellence
Location: 207AB
Speaker:
Mike Gracz
– MGMA
Speaker:
Sarah A. Scott, MHA, FACMPE (she/her/hers)
– AllCare Health
Speaker:
Ashley Bishir
– AllCare Health
Operational Excellence
2:45 PM - 3:45 PM
CDT
C3: Developing a Culture of Transparency to Foster Provider Engagement
2:45 PM - 3:45 PM
CDT
C3: Developing a Culture of Transparency to Foster Provider Engagement
Location: 208AB
Speaker:
David Coil, D.O.
– Goshen Physicians
Speaker:
David Masters
– Kaufman Hall
Speaker:
Michael Sokolowski
– Kaufman Hall
Speaker:
Jonathan Yoder, MBA, FACHE
– Goshen Health
Strategic Decisions
2:45 PM - 3:45 PM
CDT
C4: Navigating DOJ Enforcement Trends in the Healthcare Sector
2:45 PM - 3:45 PM
CDT
C4: Navigating DOJ Enforcement Trends in the Healthcare Sector
Location: 205ABC
Speaker:
Shaun Clarke, J.D.
– Phelps Dunbar LLP, New Orleans, LA
Speaker:
Walt Green
– Phelps Dunbar LLP, Baton Rouge, LA
Speaker:
Candace Gregory
– Phelps Dunbar LLP, Jackson, MS
Speaker:
Mike Hurst
– Phelps Dunbar LLP, Jackson, MS
Operational Excellence
2:45 PM - 3:45 PM
CDT
C5: Growing Pains: When Expansion is the Answer
2:45 PM - 3:45 PM
CDT
C5: Growing Pains: When Expansion is the Answer
Location: Halls AB, Solution Stage One, #1349
Speaker:
Jonathan K. Leer, MHA, FHFMA, FACMPE (he/him/his)
– Johns Hopkins Medicine
Speaker:
Spencer Seals, MHA
– Cook Children's Health Care System
Strategic Decisions
2:45 PM - 3:45 PM
CDT
C6: Leading Beyond Numbers: Making an Impact No Matter the Size
2:45 PM - 3:45 PM
CDT
C6: Leading Beyond Numbers: Making an Impact No Matter the Size
Location: 202ABC
Speaker:
Mona Miliner, MHA, NHA, FACHE, FACMPE, FHFMA, FACHCA
– Penn State Health; Creating No Limits, LLC
Leading People
2:45 PM - 3:45 PM
CDT
C7: Building Better Recruitment and Retention Strategies for Early Career Physicians
2:45 PM - 3:45 PM
CDT
C7: Building Better Recruitment and Retention Strategies for Early Career Physicians
Location: 201AB
Moderator:
Tony Stajduhar
– Jackson Physician Search
Speaker:
Helen Falkner
– Jackson Physician Search
Speaker:
Neal Waters
– Jackson Physician Search
Speaker:
Tara Osseck, MHA
– Jackson Physician Search
Strategic Decisions
Presented By:
2:45 PM - 3:45 PM
CDT
C8: Leading Healthcare Consumerism Strategies: Ways to Engage Patients in 2023 and Beyond
2:45 PM - 3:45 PM
CDT
C8: Leading Healthcare Consumerism Strategies: Ways to Engage Patients in 2023 and Beyond
Location: Halls AB, Solution Stage Two, #100
Speaker:
David Barrie
– MDVIP
Strategic Decisions
Presented By:
3:45 PM - 4:00 PM
CDT
Passing Break
3:45 PM - 4:00 PM
CDT
Passing Break
4:00 PM - 5:00 PM
CDT
D1: Physician Retention: Leadership Secrets of a Successful Team
4:00 PM - 5:00 PM
CDT
D1: Physician Retention: Leadership Secrets of a Successful Team
Location: 202ABC
Speaker:
Alan Hathcock, MD, MPH
– Northern Colorado Hospitalists
Leading People
4:00 PM - 5:00 PM
CDT
D2: Better Decisions: Applications for Medical Practice Managers
4:00 PM - 5:00 PM
CDT
D2: Better Decisions: Applications for Medical Practice Managers
Location: 205ABC
Speaker:
Nate Moore, CPA, MBA, FACMPE
– Moore Solutions, Inc.
Strategic Decisions
4:00 PM - 5:00 PM
CDT
D3: Innovate with Nontraditional Staffing Models and Technology
4:00 PM - 5:00 PM
CDT
D3: Innovate with Nontraditional Staffing Models and Technology
Location: 209ABC
Speaker:
Adrienne Lloyd, MHA, FACHE
– Optimize Healthcare, LLC
Operational Excellence
4:00 PM - 5:00 PM
CDT
D4: Development of a Physician Compensation and Contracting Team
4:00 PM - 5:00 PM
CDT
D4: Development of a Physician Compensation and Contracting Team
Location: 201AB
Speaker:
Annette Marinaccio, CPA
– Northwell Health
Operational Excellence
4:00 PM - 5:00 PM
CDT
D5: Are You Committed to Your Practice’s Front Door?
4:00 PM - 5:00 PM
CDT
D5: Are You Committed to Your Practice’s Front Door?
Location: 207AB
Speaker:
Robert Bush, FACMPE
– The Austin Diagnostic Clinic
Speaker:
Rick Zayas
– COPC, Inc
Operational Excellence
4:00 PM - 5:00 PM
CDT
D6: Recognize, Reward and Retain Top Talent for Improved Margin
4:00 PM - 5:00 PM
CDT
D6: Recognize, Reward and Retain Top Talent for Improved Margin
Location: 208AB
Speaker:
Heather Richards, MBA
– Atlas Healthcare Partners
Speaker:
Matt Seefeld
– MedEvolve
Leading People
4:00 PM - 5:00 PM
CDT
D7: Leading Your Practice to Profitability
4:00 PM - 5:00 PM
CDT
D7: Leading Your Practice to Profitability
Location: Halls AB, Solution Stage One, #1349
Speaker:
Kristin Orlick (she/her/hers)
– KO Consulting
Speaker:
Ken Finkelstein, D.O.
– Providea Health Partners & Women's Healthcare of Illinois
Financial Mastery
Presented By:
4:00 PM - 5:00 PM
CDT
D8: Addressing Health-Related Social Needs in the Post-COVID Era
4:00 PM - 5:00 PM
CDT
D8: Addressing Health-Related Social Needs in the Post-COVID Era
Location: Halls AB, Solution Stage Two, #100
Moderator:
Stephanie Franklin, MPS (she/her/hers)
– Humana
Speaker:
Shireen Haq, MPH
– Humana
Speaker:
Jaffer Traish
– findhelp
Transforming Patient Care
Presented By: