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Susan A. Aloi, PhD, FACMPE

Assistant Program Director and Faculty
Thomas Jefferson University, Pennsylvania

With an extensive background in health care and leadership development, Susan is passionate about helping leaders excel in their roles, especially as it relates to personal and organizational transformation. Susan has spent over 25 years immersed in the dynamics of health system and practice management. Susan’s coaching, research, and consulting focus is on the nexus between organizational change, leadership development, and competency frameworks. She is dedicated to partnering with leaders so they can make a greater impact in their roles. Informed by her experiences as a healthcare executive, higher education leader, and healthcare/ organizational leadership professor, Susan uses strengths-based, question thinking and design-thinking approaches to support leaders and teams in the successful pursuit of strategic and transformative initiatives. Along with her faculty role at Thomas Jefferson University School of Population Health, Susan is supporting the growth and expansion of the Doctor of Health Sciences program by working directly with doctoral students.

Susan grasps complexities and her approach emphasizes the transformational shifts, as she assists leaders to grow and integrate learning in new and changing environments. She is a long-range thinker and fosters collaboration, building trust, and promoting unity within organizations. Susan brings practical approaches and proven methodologies to her work as she assists clinical providers and executive leaders in identifying and articulating their vision for developing and executing strategies to achieve their goals. As a leader in the field of performance improvement, access initiatives, digital engagement strategies, and financial performance, she relies on evidence-based models to lead organizations through transformational change.

She has held key executive positions in private practice, academic health centers, community-based health systems, not-for-profit health networks, and physician group practices. Susan has held diverse roles from executive and board membership to mentorship and holds faculty positions for several healthcare administration and organizational leadership programs across the country. Susan has earned her PhD in organization and management, MPA in public administration and health policy, is board-certified in medical practice management and holds a Fellowship in the Medical Group Management Association.

Presentation(s):

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